Shipping and delivery policy
Shipping and delivery Shipping fees - Delivery fees vary based on the city of the recipient, and are shown in the price offer before approving your order - We provide delivery service to all regions of the Kingdom and Gulf countries - When delivery is made, you will be asked to sign electronically or sign the invoice copy, and this signature serves as confirmation that you have received The products are complete as shown in the invoice and the delivery statement - if you are not present at the address specified by you, we will receive the order to anyone present at this specified address and sign it on the invoice electronically or manually on the copy of the invoice and this signature is considered confirmation of receipt of the products in the invoice - in the event of arriving at the specified location By you and you were not available, the product will be returned to the warehouse and a new date will be set, with the delivery price added to the invoice again. Chiffon and silk are not responsible for any order that has not been delivered within 30 days from the date of delivery. A monthly storage fee will be imposed, determined according to the size of the order, if it is (Products) Missing or Damaged Despite great care taken during packaging, damage sometimes occurs during delivery. To help us expedite a claim for damage, we ask you to take care of the following: If products arrive damaged or damaged, please review the products carefully with The presence of the driver or the worker, with a clarification of this on the receipt copy, and the damaged products will be returned, and all repair expenses will be borne by us. For more inquiries and clarification, contact us
